Many Verizon Wireless customers turned to social networks and message boards on Monday to complain that they were unable to make calls or use data applications on their phones and other devices.
One user posting under the name filegrabber 43 said on the official Verizon Wireless forums that he had been told there were “data/voice issues in the entire southeast region due to the weather.” This person added: “No E.T.A. on service was given.”
Jeffrey Nelson, a spokesman for Verizon Wireless, confirmed that the network went down around 1:30 in certain areas of Virginia, including Williamsburg and the coastal Hampton Roads area. Both voice and data services were affected in those areas, he said. But by 3:50 p.m., he said, Verizon engineers had remedied the problems. He declined to say what had caused them.
“Service is fully restored,” he said in an interview late Monday. “It should be all up and running.”
Mr. Nelson said he was not concerned that this failure would mar the impending release of the iPhone on Verizon in any way.
“This was isolated and doesn’t have further ramifications,” he said.
All eyes are on Verizon as the company readies for the debut of the iPhone 4 on its network next month. The stakes for Verizon are high. On Sunday night, the company released its first commercial for its version of the iPhone on its network.
Source : http://bits.blogs.nytimes.com/2011/01/24/network-problems-hit-verizon-wireless-customers/?ref=technology
Tuesday, 25 January 2011
Network Trouble for Verizon Wireless in Virginia
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